Cyclone Alfred: Shipping & Business Impact Update
Last update 14/03/2025
Business is back to normal. Thank you all for your patience during this extreme weather event.
Posted 11/03/2025
Business is back to normal. Thank you all for your patience during this extreme weather event.
Shipping & Dispatch Update – Cyclone Alfred
Posted 10/03/2025
Cyclone Alfred – Shipping & Dispatch Update
Our internet has just been restored, though it remains a bit unstable. Our team will be back on Tuesday, March 11, working to pack and dispatch all pending orders.
Thankfully, our Brisbane team, family, and friends are all safe and sound, with only some minor inconveniences. We sincerely apologise for the delay, but as you can understand, this cyclone was entirely beyond our control.
We appreciate your patience and support during this time. Thank you for sticking with us.
Shipping & Dispatch Update – Cyclone Alfred
Posted 06/03/2025
Due to Cyclone Alfred, Australia Post has paused all operations in Southeast Queensland and parts of Northern NSW from midnight, March 5. Post Offices in these regions will be closed from March 6 until it is safe to reopen.
This means shipping and dispatch delays are unavoidable as all mail and parcel services in and out of the area are impacted.
We appreciate your patience and understanding and will resume dispatching orders as soon as it is safe to do so.
For the latest Australia Post service updates, visit:
🔗 Australia Post Disruptions
Stay safe, SEQ! 💙
Cyclone Alfred Update – Fulfilment & Shipping Impact
Posted 05/03/2025
Cyclone Alfred is heading directly toward us, and unless it changes course, it will impact our ability to fulfil and dispatch orders.
Our team has secured our warehouse and stock as best we can. We will continue dispatching orders today until we deem it unsafe for our staff, as their health and safety come first.
We appreciate your patience and understanding, as this situation is completely outside our control. We’ll provide updates as best we can. Stay safe! 💙
Posted 03/03/2025
The team at Solkatt Designs is closely monitoring Cyclone Alfred, which is expected to impact South East Queensland, where our warehouse and packing team are located.
Potential Shipping & Fulfilment Delays
Our Brisbane packing team lives in areas prone to flooding, and road closures may prevent access to our warehouse. As a result, there may be unavoidable delays in processing and shipping orders. This applies to all orders, regardless of the destination.
We ship via Australia Post, and their services may also experience disruptions due to severe weather conditions. You can check the latest updates on their website:
🔗 Australia Post Service Disruptions
Our Commitment to You
We will continue to fulfil orders as quickly as possible while ensuring the safety of our team. If disruptions occur, we will provide regular updates on this page (subject to power and internet availability).
Our customer service team remains available to assist with any queries or concerns. Please reach out if you need further information about your order status.
We appreciate your patience and understanding during this time and will do our best to keep things running smoothly.
Stay safe,
The Solkatt Designs Team
